Southwest Airlines has announced changes to their inflight service rules, with food and drink service ending 10 minutes earlier in the flight. This decision follows a rise in turbulence injuries, prompting the airline to stop serving anything from the trolley at 18,000ft rather than 10,000ft as before. The seatbelt sign will also come on at 18,000ft, and tray tables will be put back up. The changes are aimed at reducing the risk of in-flight turbulence injuries for both crew members and passengers.
In response to the tragic incident on a Singapore Airlines flight where severe turbulence resulted in one fatality and multiple injuries, Southwest is taking proactive measures to enhance safety onboard. These new rules are set to take effect immediately, giving passengers less time to order snacks and use the restroom before landing. The airline stressed that safety is their top priority, and the changes are a result of their collaboration with labor partners and commitment to safety management.
In addition to the inflight service changes, Southwest Airlines has also announced other updates this year. They will be transitioning from their current open-seating model to assigned seating by 2026. This move aims to streamline the boarding process and improve the overall passenger experience. The airline is known for allowing passengers to check two bags for free, and they will be introducing red-eye flights for the first time in their 53-year history next year. These changes are part of the airline’s ongoing efforts to adapt and evolve in response to industry trends and passenger needs.
The turbulence incident on the Singapore Airlines flight has prompted other airlines to review and update their inflight safety protocols. Singapore Airlines announced that they would not be serving hot drinks or food when the seatbelt sign is on, prioritizing passenger safety during potentially turbulent conditions. There is a growing emphasis on the importance of keeping seatbelts fastened at all times during flights, and some experts predict that airlines may require passengers to remain strapped in for the entire duration of the flight in the future. These measures are designed to minimize the risk of injuries and ensure the well-being of everyone onboard.
As the aviation industry continues to address challenges related to in-flight safety, passengers can expect to see more changes and updates to protocols and procedures. Airlines like Southwest are taking proactive steps to enhance safety standards and prioritize the well-being of passengers and crew members. By implementing new rules and regulations, airlines aim to reduce the risk of turbulence-related injuries and create a safer and more comfortable flying experience for all travelers. As passengers adapt to these changes, the focus remains on ensuring the highest level of safety and security in the skies.