Paragraph 1: Product Recall and Consumer Safety

Waitrose, a prominent UK supermarket chain, has issued a voluntary recall of its ZOE Daily 3+ 7 Day wholefood supplement due to potential contamination with small stones and metal fragments. This recall underscores the critical importance of food safety and the responsibility of retailers to ensure the well-being of their customers. Ingestion of foreign objects like stones and metal can pose significant health risks, including choking, internal injuries, and potential infections. The proactive recall by Waitrose demonstrates a commitment to consumer protection and minimizing potential harm. The recall affects specific batches of the supplement with a best-before date of September 30, 2025, and weighing 112.5g.

Paragraph 2: Product Details and Potential Health Impacts

The ZOE Daily 3+ 7 Day supplement is marketed as a blend of over 30 fiber-rich plant ingredients intended to promote gut health and boost energy levels. The presence of contaminants like stones and metal pieces negates these purported health benefits and introduces serious health risks. While the exact nature and size of the contaminants haven’t been specified, any foreign material in a food product is unacceptable and can lead to various health complications. Consumers who have purchased the affected batches are strongly advised not to consume the product and to return it to Waitrose for a full refund.

Paragraph 3: Recall Procedures and Consumer Information

Waitrose has provided clear instructions for customers regarding the recall process. Individuals who have purchased the affected ZOE Daily 3+ 7 Day supplement should return it to their nearest Waitrose store for a full refund. The supermarket has also established a dedicated customer care line for inquiries and further information. Providing multiple avenues for redress, including in-store returns and a dedicated phone line, reflects Waitrose’s commitment to facilitating a smooth and efficient recall process for its customers. This proactive approach helps ensure that affected products are removed from circulation and minimizes the risk to consumers.

Paragraph 4: Batch Codes and Contact Information

The specific batch codes affected by the recall are 24266A, 24267A, and 24270A. Customers should check the packaging of their ZOE Daily 3+ 7 Day supplement to verify if it falls under the recalled batches. For further information or clarification, Waitrose Customer Care can be reached at 0800 188 884, Option 4. Providing clear and accessible contact information is crucial in a product recall situation. This allows consumers to quickly ascertain if they possess affected products and obtain necessary instructions for returning them.

Paragraph 5: Media Coverage and Public Awareness

The recall of the ZOE Daily 3+ 7 Day supplement has been widely reported in the media, contributing to increased public awareness of the issue. News outlets, including Metro.co.uk, have disseminated information about the recall, ensuring that a wider audience is informed about the potential health risks and the steps to take if they have purchased the affected product. Broad media coverage is essential in maximizing the reach of recall information, especially given the potential health consequences.

Paragraph 6: Broader Context of Food Safety and Recalls

This incident highlights the ongoing importance of stringent food safety regulations and the vigilance of retailers in ensuring the quality and safety of their products. While food recalls are relatively uncommon, they serve as a reminder of the potential for contamination and the importance of swift action when such incidents occur. Supermarkets like Waitrose play a critical role in the food supply chain, and their commitment to product safety and consumer protection is paramount. The recall of the ZOE Daily 3+ 7 Day supplement demonstrates the mechanisms in place to protect consumers and mitigate risks associated with contaminated food products.

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